( 1 reviews )
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Posted: 08-01-2009
This mattress felt GREAT initially. We've owned it for approximately 2 years now, but honestly it would have been less had we realized how bad the mattress would actually get so quickly. There are depressions over 1.5" deep where we sleep. The middle of the mattress is still at normal level, but the craters we noticed forming about 6 months after purchase are ridiculous. Back pain, shoulder pain, etc. this is causing is ridiculous. When I went looking for warranty information, I found that Simmons will not cover depressions under 2 inches; which simply tells me that they are well aware this happens and have neglected to correct the problem. After completing some more research I found numerous other reviewers (check epinions.com) that were having similar problems and additional issues with the customer service and warranty from the manufacturer. If you value your sleep and your back, I would look elsewhere for a mattress.
