( 8 reviews )
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Posted: Aug 8 2009
Bought this for my husband. We previously owned a smaller version of this unit. Never had a problem, so replaced with this model. Works great. Cleans the outside of our house (all vinyl siding and brick.) Cleans the porch (wood). Cleans the concrete flooring in the garage and the patio. Originally owned a gas powered washer. It was always in the shop. Have no complaints about the Karcher. Highly recommend this unit!
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Posted: Jul 24 2009
DO NOT BUY ANY KARCHER UNIT!!! YOU WILL NOT BE ABLE TO CONTACT KARCHER DIRECTLY IF YOU HAVE A PROBLEM. THE SERVICE CENTERS CAN CHARGE YOU WHAT EVER THEY WANT....EVEN IF THE UNIT IS UNDER WARRANTY. YOU HAVE BEEN WARNED!!!!!
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Posted: Jul 23 2009
If you're considering a Karcher electric power washer, you should know that Karcher will not warranty their products unless they're purchased at an "approved outlet." They play this little game by talking about that requirement on their website, but fail to mention that if you buy from eBay or anyone else they consider "not authorized," you get no warranty whatsoever. I'm out $200 because, as one of the people they have the nerve to call a 'customer care representative' told me, "You should have read the warranty card that came with your product." When asked how a consumer could accomplish that before purchase, considering the warranty card is inside the box with the washer, she was stumped for an answer. When I asked why they don't disclose on their website that they won't warranty products from unapproved retailers, more silence ensued. Very disappointing to encounter a high-profile brand with deceptive business practices.
