( 2 reviews )
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Posted: 06-04-2009
refurbed karcher unit arrived through fedex.issues:1. box covered with oil from included unsealed oil-quart bottle2. does not work without choke engaged3. cylinder head has a hairline crack, don't know if it is superficial...but cause for concern anywaycalled karcher; told to 'destroy in field', i.e. don't return because I had already put in gas in it. Upside is that they refunded my money.
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Posted: 05-17-2009
BUYER BEWARE !After not receiving this product that was ordered on 4/14/2009, I contacted Karcher and was told that it was delivered on 4/17/2009 by FEDEX. It was not ! However, they were quick to offer a new shipment. Finally it arrived around the 25th, only to find that the lawn hose attachment arrived broken and unusable. After a few e-mails back and forth with Karcher, they offered to mail the replacement part (7 to 10 days) to correct the problem. As of today, May 17th, I have NOT receivedanything from them. So, after 5 weeks, I still have a useless $429 Power Washer sitting in my garage. They were quick to take payment, but very damn slow to fix the problem !!!!A VERY UNSATISFIED CUSTOMER !!!!!!
