( 22 reviews )
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Posted: Aug 15 2009
I really can not say that this is the best vacuum for the price on the market because I haven't tried all of them, but it does do a very good job. It is true that the vacuum is hard to push, but only on the low carpet setting. However, I don't mind pushing a little bit hard to clean a few of my area rugs that are really low. I does do a wonderfull job anyway. its not like you have to push it hard in the same areas over and over again. You go over an area once and the jobe is done. if the vacuum is set on medium and high carpet and hard floor modes, there should be no problem. I have to say that the vacuum is a little bit big and heavy, but I doesn't bother me since I have no stairs and always use the rollers. In addition, I think that it's superior performance outweights the size of the vacuum. When I first tried this vacuum, I was amazed at the suction power. I first tested it on a mostly black area rug in the living room (you can see every little white spec on them),and it did an awsome job. Like i first said, I am sure there are other vacuums on the market that do as good of a job. However, you can not complain about this one. about the hepa filter, mine is not working right now, but I do know that you have to change them periodically. I do not know how often. I haven't changed mine in two years, but once in a while I will take the vacuum outside and clean the filter with a dry brush. it does get messy of course because there is a lot of dust in the filter. Maybe if I chaged the filter, I wouldn't have to go through the messy part. also, I read the manual and you are supposed to empty the cup after each use. I don't empty mine until is completely full. no wonder the filter won't work. I think that if you empty the cup after each use, the filter will be able to clean itself. but if the cup is full, then, the filter can not rotate and so can not self clean. maintanance goes a lot way and I have not done a good job at it. In stipe of it, the vacuum still runs great and does an awsome job. I am very satisfied with it. I have two kids. I have used this vacuum every single day for the last two years. It still works great. every time I use it, my floors and area rugs look super. the tools that come with it are also handy. it is easy to reach uder beds and in closets. I use it to clean my car, sofas, everything. as far as the price goes, I paid $150.00 for mine. it was half priced at sears about two years ago. Is it worth the msrp of $300.00? It is an excellent vacuum, so yes I think so. I you are looking to spend that much money on a good vacuum cleaner, go for this one. It will not dissapoint you.
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Posted: Jul 3 2009
When this vacuum was brand new, it performed very well. However, as others have pointed out, eventually the self-cleaning HEPA filter stops working. It our case it was because the transmission that's responsible for turning the HEPA filter isn't durable enough. It's made entirely out of plastic. After about three months of bi-weekly use the self cleaning HEPA filter stopping working (you can tell because it's visible and it stops turning). What happens then is that the area between the housing and the filter becomes completely clogged with whatever the vacuum is sucking up. I eventually took the whole thing apart and discovered what the problem was, that is, the stripped plastic transmission. I ordered a replacement (about $20) and installed it thinking that we had just had some bad luck with the original part. The replacement (which was exactly the same as the original) worked great...for about two months when the HEPA filter stopped rotating again. Repair again? Or replace? Anyway, when it works, it works well. However because of the faulty design I cannot recommend it.
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Posted: Jun 27 2009
Don't buy this. The Hepa filter jams with dirt and you will spend a very messy hour cleaning it for every hour you spend vacuuming. After warranty expired the filter rotating mechanism broke due dirt getting in the gears. Repair cost is $150. Also, the so called "powered" brush for use on the upholstery wand is "powered" by suction through the hose. It is worthless for cleaning crumbs or pet hair, as the slightest pressure on the brush causes it to stop spinning. Hoover knows this machine is junk and stopped making it. It's sad how the Hoover name and reputation are being destroyed by whatever corporation now owns this once fine brand.
