( 48 reviews )
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Posted: 07-07-2009
After reading the reviews here, it seems that many of us should get together and form a support group for the owners and previous owners of this vacuum cleaner. I have owned this vacuum for 2 years. I would really rather throw it on the burn pile that my neighbors have every time they burn their trash, but the husband insists I not do that; this vacuum has brought us two years of pure torture, and he does not want us to torture Mother Nature by having it spew toxic pollutants into the atmosphere. We have had the same problems as other reviewers--clogging all the time (I have two Shelties whose sole jobs in the house are to a) bark at nothing and b) produce fur to put on the floor), self-cleaning duster that neither dusts nor self-cleans, constant filter washings and maintenance. . . My husband has performed more acts of (mercy?) maintenance on this vacuum cleaner than he does on his car in a year. The "power" paw has been rescued from certain death several times by his hands; and how does this vacuum thank us? By spitting dirt contemptuously on the floor and blowing dirt into corners when it's supposed to be sucking up said dirt into its innards. I have tried to work with this vacuum cleaner, I really have; however, I have yet to solve the puzzle of its engineering. This is the first time that, while vacuuming, I felt that being right-handed was a distinct disadvantage, and also felt like the victim of some sort of horrible engineering challenge gone wrong. The hose seems to be attached so that you must use the "power" paw and other attachments with your left hand. If you're a leftie, fantastic! But for someone so right-handed she has trouble making left turns, this presents a serious logistical and musculoskeletal challenge during this vacuum's operation. Even the hose attachments know that this vacuum cleaner is a complete disaster, as they are constantly trying to flee from the vacuum itself by falling off repeatedly. I foil their little scheme at least 50 times during vacuuming by picking them up off the floor and putting them back. But they are persistent little suckers--they're determined to escape this electrical testament to the power of American engineering at every opportunity. Even the handle tried to make a break for it about 2 weeks ago, when it broke almost completely off after I dared try to turn the vacuum in a direction other than straight. As you can probably tell, I am far beyond the "angry consumer shaking her fist at the big corporate conglomerate out to rip off everyone" stage. However, I just thought it important to note our issues with the vacuum, that they were similar to other people's problems, and that if you purchase this vacuum, you would have been better off trying to save some money on that heating bill by taking the 80 bucks or so this vacuum cost and setting it on fire.
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Posted: 06-25-2009
Ok, I'll say it: how DARE a company sell a product like this? It's as if I set up a lemonade stand, took money, then gave my hot and sweaty customers empty cups...no, wait. It's more like dumping the cup of lemonade on their head and walking away with their money. Where is the recall on this item? I thought I bought a dud 2 years ago, but after happening upon these reviews and wondering if it's the same model, I cannot believe how each of the reviews mirrors my experience EXACTLY. Sometimes this horrible hunk of garbage would spew objects onto my feet so fast, it left marks! I was about to buy another Eureka. They are now on my boycott list. You should be ashamed of this practice and this tragedy of a product, Eureka. You do not deserve another dollar from me.
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Posted: 05-09-2009
I bought this at a local Target as I was moving out of an apartment. It worked well the first time, but every subsequent use is worse and worse. It's been used in carpeted spaces that total less than 3-400 square feet, and can't even do that competently. The Power Paw accessory is a complete scam. Despite it's simplicity, it just stops working after a few uses. That dusting accessory is just dumb. The vacuum itself has this horrible sandy kickback when you use it. Over bare floors or carpets it just spray sand back at your toes, which completely defeats the purpose of running the thing. The bagless feature is a joke. You end up make a horrible mess, especially if you have anyone in the house with long hair... it gets knotted up going into the removable container, so you have to fish it out. It's awful. I've thoroughly taken apart, cleaned, and reassembled this horrendous vacuum and it continues to infuriate me to no end. I'm embarrassed to have been a sucker for this. This is the first vacuum I bought, and I naively thought that all vacuums were created equal. How wrong I was.
