( 2 reviews )
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( 1 of 1 found this review helpful ) Posted: 04-22-2009
We had this pad in queen size for barely a year before it quit working. All of a sudden the controller had an "E" instead of a number and no heat. I only used it to heat up the bed before I got in, never all night and we live in the south so it's not like could have worn out. I contacted the company twice and never heard back from them. No customer service at all-even when you call you have to leave a message and wait for them to get back to you. Don't waste your money.
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( 1 of 1 found this review helpful ) Posted: 01-09-2009
While i have to admit i have never used a heated anything before - mattress pad or blanket - so have no point of comparison, I LOVE this. I crank it up to 9 about a 1/2 hour before bed and then down to 1 once in. Our house is a converted summer house and our bedroom is not heated. Why did we wait 6 years before getting this magical item?? Have not washed it yet, so don't know if it will fall apart, but so far it's great. No buzzing, no bulky boxes, no bumpy coils. Just great. If there's a problem with washing, i will re-post.
