1. Posted: Jul 5 2008

   I have used a Sharp Convection Microwave since the late 1980's. Have really enjoyed using it. But it recently quit. So we found this one very similar to the old one, & ordered it. Same size, Just a lot of newer features, etc. So far I am very pleased with it. Mary , California

2. Posted: Apr 29 2008

   The first unit received was defective--couldn't even set the clock much less start the unit. Amazon quickly arranged for a replacement which worked well out of the box. Purchased it because it has both microwave and convection capabilities which is very useful in a small kitchen. I've had it for about a year and haven't had any problems.

3. Posted: Dec 31 2007

   I put my Sharp R-930CS oven in service when it arrived 9 February 2006. At the time of this writing I've had it for a year and ten months. I read "A Customer's" review when I purchased mine, but I was hoping perhaps Sharp had enough warranty returns on the door and the turntable motor that they had improved these by that time. I've been very happy with mine up until this month when the door slumped so that you can't get it open without prying the edge of the door with your fingers. I cooked a small turkey in it at the holidays last year, but this year I had a nine pound ham in it and the turntable motor is clicking. I had to watch it and rebalance the ham to keep it going. I suspect most people who buy this oven will have the same experience sooner or later. I contacted Sharp twice via their customer service webpage. It says, "click here to send an email to customer service." You fill in the model number and serial number and they never respond. I've checked my bulk mail the second time to be sure. It's been two weeks since the last time. Anyway it is ten months out of warranty. I figure with the door not working I could maybe get a replacement door, as the door is part of the chassis. Usually you would expect that you could still get the door open even after it's been in the junkyard. A bit of an unusual problem, as it doesn't matter how well everything else works if you can't easily get the door open. I took the door apart and drilled a couple holes so that I could mount a cabinet handle so that I can lift the door to open it. The problem is the door hinge pins are pressed in - so to be soft enough to be pressed into the door hinge (which is spot welded to the door frame) they are too soft to hold the door without wearing. I may try to drill out the top hinge pin and replace it with a cut off piece of a bolt or screw. I hate to throw it away already. I would expect something like this to last for five to ten years. I had mounted the R-930CS into my cabinetry, but I found the Panasonic NN-C994S is very close to the same size. It is about an inch narrower and a fraction of an inch taller. I'm sold on the idea of having a second oven for light duty, but the R-930CS is a bit too light duty.

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